Performance evaluation system design
Design a performance evaluation platform to make a deeper connection between employees for a design agency.
Project Detail
Project Type: UX/UI design
Timespan: Oct.2018 - Dec.2018
Team Size: individual project
My Role
UX Designer
UI Designer
Method
Brainstorming
User Flows
Information Architecture
Wireframing
Prototyping
Animation
Tool
Sketch
Principle
Lucidchart
Illustrator
Design Process
Ideation
-
Meeting with Instrument
-
Problem identifying
-
Solution determining
Day1
User Research
-
Persona
-
User Stories
-
User Flows
Wireframe
-
Sketch
-
High-fedility
Prototype
-
Animation
Day30
Introduction
The design agency Instrument assigned us to find out the solutions for their performance review system. The HR currently sends the questions on Gooogle sheets to the employees to collect their replies. Each employee has to choose 23 peers and will be assigned an additional 23 peers to review once a year. The company is looking for a more efficient solution for the evaluation process to fulfill the goal of employees' growth.
Problem
Employees could have the chance to give a peer review to someone they don't fully know based on limited information. This might cause the low quality of the reviews due to the superficial opinion on the peers.
Users Need
Review Tasks
Employees should be able to get a bird's eye view of their review cycle.
Track Strengths and Opportunities
To track personal progress employees should be able to review the key takeaways from all previous performance review.
Author Self-Assessments
Employees should have the tools they need to author their own self-assessments in order to provide self-reflection surrounding their experience
Author Peer Review
All employees should feel welcome to provide peer feedback at any point.
Persona
Solution
Create an integrated platform that provides each employee's profile with related information about the experience they had in the company to make the review more intuitive and solidify the connection between employees.
Visualize the progress
Showing the current phase of the whole eval progress to remind the users to complete it on time.
Submit the eval by question
Allowing users to fill out the review for the individuals progressively.
Showing the complete rate of the review for each individual to make the progress state more specific.
Employees' previous work
Provide the project information as a reference for users to evaluate peers' performance.
Iteration
Sketch
Wireframe
Peer List
The pages list all of the employees in the company. It's also the entrance of individuals' detail information.
The grid shows the information clearly.
Too much scrolling when applying carousel to large amount of objects.
The four-column grid could be too crowded that too much info displayed at once.
Question Form
Question form pages include the questions about performance evaluation which allow users to fill out and submit the answers.
A clear list of collapsible shapes guides users to click on it in order.
The bullet points don't look like they are clickable.
The cards make the order of the questions unclear.
Progress Board
The progress board is to reveal the current progress of the evaluation in detail and provide access to continue the reviews from wherever users want.
The percentage doesn't show efficiently how many questions have been completed.
The fraction clearly shows the number of the incompleted review questions with the charts.
Design Breakdown
User Flow I
Christie wants to know more about Dustin before she starts the peer review for him, so she takes a look at his information and the projects he has done. After knowing Dustin more, she then writes the peer review for him.
Information Architecture
Hi-Fi Wireframe
Animation
User Flow II
There are only 12 days left to submit the evaluation. Christie wants to know her current progress and continue the self-assessment section.
Information Architecture
Hi-Fi Wireframe
Animation
Conclusion
The project is about connecting the employees by providing relative information in the evaluation process. Although the system could not solve all the problems of the current approach, it still addresses a part of the core issues in the process. There is still a lot of opportunities in the design to enlarge the benefit it could give.